OUR TERMS

Terms of Service
Effective Date: March 21, 2022
These Terms of Service (“Terms”) govern your use of the ScoobyDoody Waste Busters website and services. By accessing the website or booking services, you agree to these Terms.
1. Company Information
ScoobyDoody Waste Busters provides residential property services including:
- Pet waste removal
- Lawn mowing
- Yard cleanups
- Junk removal
- Snow and ice removal
Services are provided primarily in Brooks, Alberta and Calgary, Alberta.
2. Use of Website
Users agree to use the website only for lawful purposes.
Users must not:
- Submit false information
- Attempt to interfere with website functionality
- Attempt unauthorized access to systems
- Use the website for fraudulent activity
ScoobyDoody Waste Busters reserves the right to restrict access to any user violating these terms.
3. Service Requests
Submitting a request through the website does not guarantee service availability.
All bookings are subject to:
- Service area confirmation
- Schedule availability
- Property assessment
- Pricing confirmation
ScoobyDoody Waste Busters reserves the right to decline any service request.
4. Pricing and Payments
Prices may vary depending on:
- Property size
- Amount of waste or debris
- Distance from service area
- Additional labour required
Final pricing may be adjusted after on-site evaluation.
Payments may be required:
- Before service
- Upon completion of service
- According to a recurring service agreement
Failure to pay invoices may result in suspension of services.
5. Service Limitations
ScoobyDoody Waste Busters may refuse service if:
- The property is unsafe
- Aggressive animals are present
- Hazardous materials are present
- Weather conditions make service unsafe
- Access to the property is restricted
Customers are responsible for ensuring safe and reasonable working conditions.
6. Liability Disclaimer
While ScoobyDoody Waste Busters exercises reasonable care when performing services, we are not liable for damages resulting from:
- Pre-existing property conditions
- Hidden obstacles
- Underground utilities
- Pet behavior
- Weather conditions
Customers agree to assume reasonable risks associated with outdoor service work.
7. Intellectual Property
All website content including:
- Logos
- Text
- Images
- Branding
is the property of ScoobyDoody Waste Busters and may not be reproduced without permission.
8. Privacy
Use of our website and services is also governed by our Privacy Policy, which outlines how personal information is collected and protected.
9. Changes to Terms
ScoobyDoody Waste Busters may update these Terms at any time.
Updates will be posted on the website with a revised effective date.
10. Governing Law
These Terms shall be governed by the laws of the Province of Alberta, Canada.
Any disputes shall be handled within Alberta courts.
11. Contact Information
ScoobyDoody Waste Busters
Brooks & Calgary, Alberta, Canada
Email: scoobydoodywastebusters@gmail.com
Website: www.scoobydoodywastebusters.com
Service Agreement / Customer Contract
Effective Date: March 21, 2022
This Service Agreement (“Agreement”) is entered into between:
ScoobyDoody Waste Busters and The Customer
This Agreement governs services performed on the customer’s property.
1. Services Provided
ScoobyDoody Waste Busters may provide services including:
- Pet waste removal
- Lawn mowing
- Yard cleanups
- Junk removal
- Snow and ice removal
Specific services will be agreed upon during booking or estimate approval.
2. Service Scheduling
Services may be provided:
- One-time
- Weekly
- Biweekly
- Seasonal
Customers are responsible for ensuring access to the property on scheduled service days.
If access is blocked, service may be skipped and charged.
3. Property Access
Customers agree to:
- Allow safe access to the property
- Secure aggressive pets
- Remove hazards from the work area
ScoobyDoody Waste Busters is not responsible for delays caused by inaccessible properties.
4. Pet Waste Service Conditions
For pet waste removal services:
Customers must:
- Inform the company of the number of dogs
- Ensure dogs are secured during service
- Notify the company of any aggressive animals
ScoobyDoody Waste Busters reserves the right to refuse service if animals present safety risks.
5. Lawn Care and Yard Services
Customers acknowledge that:
- Grass height, terrain, and obstacles may affect service time
- Hidden objects may damage equipment
- Severe weather may delay services
6. Junk Removal Terms
Customers agree that:
- Items presented for removal are legal to dispose of
- Hazardous materials are not included unless explicitly agreed
- Final price may depend on volume and weight
Prohibited materials may include:
- Chemicals
- Paint
- Biohazard waste
- Illegal materials
7. Snow Removal Disclaimer
Snow and ice removal services reduce risk but do not guarantee completely slip-free surfaces.
Customers acknowledge that winter conditions can change rapidly.
ScoobyDoody Waste Busters is not liable for slip-and-fall incidents.
8. Payment Terms
Payment may be required:
- Before service
- Immediately after service
- On a recurring billing schedule
Accepted payment methods may include:
- E-transfer
- Credit card
- Debit
- Online payment systems
Late payments may incur fees.
9. Cancellation Policy
Customers must provide at least 24 hours notice for service cancellation.
Failure to provide notice may result in a service charge.
10. Property Damage
ScoobyDoody Waste Busters will make reasonable efforts to avoid damage.
Customers must report any concerns within 48 hours of service.
The company is not responsible for damage caused by:
- Pre-existing conditions
- Hidden obstacles
- Unmarked irrigation lines
- Pet activity
11. Termination of Services
ScoobyDoody Waste Busters reserves the right to terminate service if:
- Payments are overdue
- Safety risks are present
- Customer behavior is abusive
- Property conditions are unsafe
12. Agreement Acceptance
By booking services or signing an estimate, the customer acknowledges that they have read and agreed to this Service Agreement.
13. Governing Law
This Agreement shall be governed by the laws of Alberta, Canada.
